This seminar has concluded. Thank you to everyone who participated.
Event Overview
In recent years, companies have been expected to deliver efficient and sustainable customer support while improving the quality of the customer experience.
As digitalization advances, customer expectations continue to rise.
Fast and personalized responses have become a critical factor in competitiveness,
and customer support leveraging generative AI is attracting attention as one means of achieving this.
In this seminar, four companies that provide generative AI-based products for call centers and customer support (RightTouch Inc., KARAKURI Inc., Channel Corporation Inc., and wevnal Inc.) will come together to present the latest customer support strategies leveraging generative AI, using real-world case studies from each company. In addition, through a talk session, we will delve into topics such as the evolution of customer service and the operational challenges organizations face.
| 開催日時 | 3月13日(木) 12:00〜13:00 |
| 会場 | 本セミナーはオンライン開催となります。 お申し込み後、メールにて視聴URLをお送りします。 お手持ちのPCまたはスマートフォンよりご参加ください。 |
| 参加費 | 無料 |
| 備考 | 競合企業様などのご参加をお断りする場合がございます。 予めご了承くださいませ。 |
Time Schedule
| 12:00-12:02 | オープニング |
| 12:02-12:12 | 株式会社wevnal |
| 12:12-12:22 | カラクリ株式会社 |
| 12:22-12:32 | 株式会社Channel Corporation |
| 12:32-12:42 | 株式会社RightTouch |
| 12:42-12:52 | トークセッション |
| 12:52-12:58 | 質疑応答 |
| 12:58-13:00 | クロージング |
Recommended for
・Those who oversee call center or customer support departments
・Those who see challenges in improving response quality or customer satisfaction
・Those who are considering the use of generative AI or the implementation of chatbots
・Those who are interested in other companies’ case studies and the latest operational best practices
This seminar has concluded. Thank you to everyone who participated.
