wevnal

Brand Experience Drives Value.

BOTCHAN connects companies with consumers through exceptional support and seamless experiences.

Download Product Guide
BOTCHAN
  • Operator

    Here to help with your purchase! What are you looking for today?

  • Do you have this in any other colors? 😅

  • Operator

    Here, let me share a list of similar items in other colors! 😊

Reason

Why Choose BOTCHAN?

Trusted by over 600 companies to drive real business value.

BOTCHAN

Data-Driven Creative Expertise

Leverage proven strategies and data insights gained from hundreds of successful deployments.

BOTCHAN

Dedicated Customer Success Team

Get custom-built conversation flows and chatbot experiences tailored to your specific industry.

BOTCHAN

Cost-Effective Solutions

Flexible plans designed to fit your budget and scale with your business growth.

BOTCHAN

Fully Customizable & Intuitive Chat UI

Tailor the chat experience to your brand and maximize your conversion rates.

BOTCHAN

Data-Driven Optimization via an Intuitive Dashboardl

Leverage robust reporting and actionable insights to continuously optimize performance.

BOTCHAN

Reliable Ad Tracking & Measurement

Seamlessly integrate reliable ad tracking without disrupting your current workflows.

BOTCHAN

Extensive Integration Options

Easily connect BOTCHAN with your favorite tools to build a custom tech stack.

See BOTCHAN in Action

Customer Stories

Product
Lineup

Our Products

Explore our comprehensive suite of solutions
6 products designed for every stage of the customer journey.

Awareness & Acquisition
Nurturing
engagement
BOTCHAN
Engagement
Conversion & Purchase
payments
BOTCHANPaymentBOTCHANEFO
Retention
relation
On Hold
Churn Prevention
keeper
BOTCHAN
Keeper
BOTCHANAI
BOTCHANAICALL
BOTCHAN Payment

BOTCHAN Payment

A conversational checkout that maximizes conversions and CLV for subscription e-commerce.

BOTCHAN Payment eliminates checkout friction and cart abandonment caused by clunky traditional forms. 
By processing secure payments directly within the chat and naturally introducing cross-sells and upsells, it drives higher revenue and
maximizes CLV through a seamless brand experience.

More
BOTCHAN EFO

BOTCHAN EFOEntry Form Optimization re-imagined for the global market

Boost conversions and stop form abandonment
with interactive conversational forms.

Increase conversion rates by an average of 130%. 
Our intelligent chat forms significantly reduce drop-offs by providing a frictionless,
 interactive data-entry experience. Gain deep insights through granular reporting on user behavior, 
while our dedicated success team helps you optimize every interaction to maximize your ROI.

More
BOTCHAN Engagement

BOTCHAN Engagement

Personalized conversational marketing. Seamlessly transition users to messaging apps
like LINE to drive higher conversions.

Engage abandoning visitors by guiding them to LINE. 
Our interactive chat helps prospective customers discover the right products for them. 
Through personalized 1-to-1 communication, you can effectively nurture leads into loyal customers. Plus, native integration with BOTCHAN Payment ensures a frictionless journey from initial engagement to final checkout.

More
BOTCHAN Keeper

BOTCHAN Keeper

Reduce churn and maximize CLV with our proactive automated retention platform.

Prevent cancellations before they happen. 
Our intelligent chat interface engages users at the critical moment of cancellation to uncover the real reasons 
behind their request and instantly offer personalized solutions or alternatives. 
Gain deep insights into churn drivers through our reporting dashboard, 
while providing 24/7 automated support to protect your brand experience—even when your call center is closed.

More
BOTCHAN AI

BOTCHAN AI

Transform customer support with Generative AI to slash costs and drive revenue.

Empower your AI with your proprietary corporate data to automate complex customer interactions. 
Deliver instant, hyper-personalized responses to inquiries while seamlessly identifying cross-sell opportunities to boost sales. 
Powered by Azure OpenAI, our platform ensures enterprise-grade security and data privacy you can trust.

More
BOTCHAN AICALL

BOTCHAN AICALL

Automate inbound calls 24/7 with expert-level Voice AI.

Replicate the performance of your best support agents with conversational Voice AI. 
Seamlessly integrated with your core systems in real time, 
our AI instantly understands caller intent, resolves complex inquiries, 
and guides customers to the optimal solution without human intervention.

More

Compare Product Features and Find the Right Fit

Product feature and fee comparison
BOTCHANPaymentBOTCHANEFOBOTCHANEngagementBOTCHANKeeperBOTCHANAIBOTCHANAICALL
Customer
Journey
Stage		Awareness & Outreach
Not specifiedNot specifiedSupportedNot specifiedSupportedSupported
Checkout & PaymentSupportedNot specifiedNot specifiedNot specifiedNot specifiedSupported
Lead Generation & Forms
Not specifiedSupportedNot specifiedNot specifiedNot specifiedSupported
Upsell/
Retention		Not specifiedNot specifiedNot specifiedNot specifiedSupportedSupported
Churn PreventionNot specifiedNot specifiedNot specifiedSupportedSupportedSupported
SupportDedicated Customer Success
SupportedSupportedSupportedSupportedSupportedSupported
Estimated Onboarding Time
1 Month1 Month3 Weeks1.5 Months3 Weeks1.5 Months
Admin DashboardSupportedSupportedNot specifiedSupportedSupportedSupported
PriceSetup FeeFee category listedFee category listedNot specifiedFee category listedFee category listedFee category listed
Monthly FeeNot specifiedNot specifiedFee category listedFee category listedFee category listedFee category listed
Performance &
Usage-Based Fees		Fee category listedFee category listedFee category listedFee category listedFee category listedFee category listed
Case
Study

Case Studies

See how leading companies across industries are driving real results with BOTCHAN.

View More
Event

Events

Join our regular webinars and events to learn the latest in digital marketing and chatbot strategies.

View More
Media

Blog

Actionable marketing insights and best practices.

View More

News

2025.10.02#Press Release
wevnal Inc. begins providing its BOTCHAN EFO chat form to SMBC Consumer Finance Co., Ltd.
wevnal Inc. begins providing its BOTCHAN EFO chat form to SMBC Consumer Finance Co., Ltd.
2025.09.11#Press Release
Beta release of the telephone AI agent “BOTCHAN AICALL”. POC provision begins for five major companies, including Orico Car Life and Men’s Clear.
Beta release of the telephone AI agent “BOTCHAN AICALL”. POC provision begins for five major companies, including Orico Car Life and Men’s Clear.
2025.07.01#Media
BOTCHAN has been featured in EC no Mikata’s “E-commerce Industry Chaos Map.”
BOTCHAN has been featured in EC no Mikata’s “E-commerce Industry Chaos Map.”
2025.05.27#Media
BOTCHAN has been featured in the “Marketing DX Chaos Map 2025 Edition.”
BOTCHAN has been featured in the “Marketing DX Chaos Map 2025 Edition.”
View More