wevnal

BOTCHANAICALL

Automate Call Center Operations with Voice AI

24/7 Intelligent Inbound Handling.
Experience the perfect blend of conversational nuance
and enterprise-grade automation.

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PROBLEMWhy BOTCHANAICALL?

Move beyond rigid IVR menus. BOTCHAN AICALL digitizes the expertise of your elite agents, integrating directly with your core tech stack to identify intent instantly and provide high-precision resolutions without the wait times.

See the Difference: High-Fidelity Voice AI in Action

Powered by our proprietary VoiceRAG® technology, BOTCHAN AI delivers nuanced, context-aware conversations. It doesn't just "answer" calls—it learns from your most experienced operators to provide a premium, human-parity experience that scales with your business.

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  • FEATURE 1

    Digital Twin of Your Top Talent

    Encode the expertise of your best agents into a scalable AI model that delivers consistent, high-quality service.

  • FEATURE 2

    Seamless Ecosystem Integration

    Bi-directional data synchronization with your CRM, ERP, and OMS for real-time record updates.

  • FEATURE 3

    Next-Gen Intent Understanding

    Powered by proprietary VoiceRAG® technology to accurately decipher complex customer needs and deliver instant resolutions.

SOLUTIONBOTCHANAICALLDelivers Results

Reason 1

Human-Parity Voice Interactions
Deliver sophisticated, natural-sounding support that matches the quality of your most experienced human operators.

Reason 2

24/7 Elastic Capacity
Scale your support instantly to handle peak volumes without increasing headcount or wait times.

Reason 3

Operational Cost Transformation
Drastically reduce recruitment, training, and overhead costs while boosting overall CX efficiency.

Reason 4

Protect Your Workforce
Shield human agents from high-stress or repetitive interactions, reducing burnout and improving staff retention.
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ARCHIT.System Architecture

Seamless, bi-directional data synchronization with your existing CRM, OMS, and WMS ecosystems.Eliminate manual data entry with automated status updates triggered instantly upon call completion.

  • High-precision speech recognition and intent understanding powered by LLM + VoiceRAG®

  • Automated conversation structuring for instant data write-back to CRM/ERP systems

  • Flexible integration support via REST, gRPC, and Message Queue (MQ) protocols

  • Data Privacy & Multi-Tenant Security

    Prevent data leakage with isolated tenant environments and granular opt-out controls. Your proprietary data is never used for cross-tenant model training.

  • Hallucination Mitigation & Output Filtering

    Proprietary filtering layers perform context-aware fact-checking on LLM outputs to prevent inaccurate or off-brand responses before they reach the user.

  • Intelligent Human-in-the-Loop Escalation

    Real-time confidence scoring for ASR and intent recognition triggers an immediate hand-off to a human operator if any ambiguity is detected.

  • Conversation Quality & Completion Analytics

    Visualize funnel completion rates and interaction quality to continuously optimize conversation flows and response accuracy.

CASE STUDYCase Studies

  • E-commerce and Online Retail industry

    Order, Change, and Cancellation Desk

    Automate order status checks, shipping‑address changes, and cancellation processing for e‑commerce products. Cancellation‑prevention dialogues can also be implemented.

  • Beauty and Medical industry

    Reservations and Changes

    Automate appointment booking, rescheduling, and cancellations for a beauty clinic. You can also offer optimal proposals for integrating customer information.

  • Infrastructure and Logistics Industry

    Contract confirmation, modification, and cancellation desk

    Automate contract verification, address changes, and cancellation processing for public infrastructure and logistics services.

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PRICEPricing

Find the perfect plan for your business. Download our comprehensive pricing guide to explore features and get a custom quote tailored to your needs.

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FLOWGetting Started

  • STEP1

    Strategy

    We conduct a deep-dive discovery to identify high-volume call drivers and define your targeted ROI and deflection goals.

  • STEP2

    Onboarding

    We deliver a customized demo and technical proposal, validating the solution against your proprietary data and specific business logic.

  • STEP3

    Build

    Our engineers architect your conversation flows and establish bi-directional sync with your CRM, ERP, and OMS ecosystems.

  • STEP4

    QA & Testing

    We perform rigorous end-to-end stress testing to ensure 99% intent recognition accuracy and flawless system integration.

  • STEP5

    Launch

    Upon go-live, we provide 24/7 proactive monitoring and data-driven tuning to continuously maximize your automation performance.

BOTCHANAICALLvs.
Other BOTCHAN Solutions

BOTCHANPaymentBOTCHANEFOBOTCHANEngagementBOTCHANKeeperBOTCHANAIBOTCHANAICALL
Customer
Journey
Stage		Awareness & Outreach
Checkout & Payment
Lead Generation & Forms
Upsell/
Retention
Churn Prevention
SupportDedicated Customer Success
Estimated Onboarding Time
1 Month1 Month3 Weeks1.5 Months3 Weeks1.5 Months
Admin Dashboard
PriceSetup Fee
Monthly Fee
Performance &
Usage-Based Fees
Awareness & Acquisition
Nurturing
engagement
BOTCHAN
Engagement
Conversion & Purchase
payments
BOTCHANPaymentBOTCHANEFO
Retention
relation
On Hold
Churn Prevention
keeper
BOTCHAN
Keeper
BOTCHANAI
BOTCHANAICALL

FAQFrequently Asked Questions

Event

Events

Join our regular webinars and events to learn the latest in digital marketing and chatbot strategies.

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[For more information] Wevnal Inc.
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Address: Ebisu Square 7F, 1-23-23 Ebisu, Shibuya-ku, Tokyo
Phone: 03-5449-6477