
BOTCHANKeeper
Turn Cancellations into Retention Opportunities
Seamlessly automate win-back flows to
protect your bottom line
and reduce churn costs.
Get Product GuidePROBLEMWhy BOTCHANKeeper?
Stop churn before it happens with automated, data-driven retention flows tailored to every user’s behavior.
Eliminate manual intervention and scale your operations by automating complex cancellation logic and status updates in real-time.
- STEP 1

Capture users the moment they initiate the cancellation flow.

- STEP 2

Gather real-time feedback to offer personalized win-back incentives.

- STEP 3

Sync data instantly to finalize retention or offboarding.
SOLUTIONBOTCHANKeeperDelivers Results
Reason 1
- Identify Churn Drivers & Deploy Instant Recovery
- Gain deep visibility into why users leave through frictionless, conversational surveys. Automatically trigger personalized incentives to win back customers in real-time.

Reason 2
- Optimize Performance with Data-Driven Insights
- Leverage our extensive industry benchmarks to deploy high-converting conversation flows. We don’t just provide a tool; we provide the data-driven strategy needed to maximize retention.

Reason 3
- End-to-End Subscription Automation
- Remove manual friction by automating complex updates—from delivery skips and frequency adjustments to quantity changes—directly within the chat interface.

Reason 4
- Strategic Partnership for Long-Term Growth
- Your dedicated Customer Success Manager handles everything from A/B testing to creative optimization, fully committed to driving your CLV to new heights.

CASE STUDYCase Studies


Vitabrid Japan Co., Ltd.
By implementing a PDCA cycle for content, we visualize issues and improve deterrence rates other than point-based deterrence.
コールセンターと同じような解約抑止が可能になっています。思わず自身でも抑止されてしまいました。


Shin Nihon Seiyaku Co., Ltd.
Deliver customer experiences tailored to both offline and online channels
課題に対して素早く改善提案していただけ るので、短期間でPDCAを回すことができ、より効果の出るものにしていくことができます。


Mirai Corporation
Create engaging conversations with customers: how chat platforms elevate your brand value
BOTCHANを通したお客様とのコミュニケーションで満足度が向上し、継続率も高まりました。
COMPAREWhy BOTCHAN Stands Out
| BOTCHANKeeper | Company A | Company B | |
|---|---|---|---|
| Automatic Cancellation Target Judgment | ◎Available | ×Not Offered | ×Not Offered |
| Cancellation Process/Course Change Automation | Please inquire for details. We can also provide comparison information with other companies. | ||
| Supported Shopping Carts | ◎Available for All Carts*¹ | ○Specified 5 Carts Only | ◎Available for All Carts*¹ |
| Installation Method | ◎Tag Installation、LINE LIFE、QR Code / URL Guidance Using IVR and SMS | ○LINE | ○Tag Installation (Website) |
| Scenario/Banner Creation & Improvement | ◎Free | ー | ○Paid |
| Related Services ProvidedMarketing Funnel Acquisition - Understanding - Purchase - Retention - Cancellation | ◎BOTCHAN Engagement(Understanding) BOTCHAN Payment(Purchase) BOTCHAN AI(Understanding〜Cancellation) | ○Retention Solution | ○Purchase Solution |
Research conducted by us as of September 2022
1. Please inquire regarding implementation track record.
PRICEPricing
Find the perfect plan for your business.
Download our comprehensive pricing guide
to explore features and get a custom quote tailored to your needs.
FLOWGetting Started
- STEP1
Strategy
STEP1Strategy
We begin with a discovery session to align on your retention goals and simulate your potential ROI.
- STEP1
- STEP2
Onboarding
STEP2Onboarding
Once we align on strategy, we finalize the partnership and introduce your dedicated team to set the foundation for a successful rollout.
- STEP2
- STEP3
Build
STEP3Build
Our team configures your custom conversation flows and win-back logic tailored to your brand.
- STEP3
- STEP4
QA & Testing
STEP4QA & Testing
We conduct rigorous end-to-end testing to ensure seamless cart integration and flawless automated workflows.
- STEP4
- STEP5
Launch
STEP5Launch
Simply embed the tag on your site to start recovering revenue and reducing churn.
- STEP5
BOTCHANKeepervs.
Other BOTCHAN Solutions
| BOTCHANPayment | BOTCHANEFO | BOTCHANEngagement | BOTCHANKeeper | BOTCHANAI | BOTCHANAICALL | ||
|---|---|---|---|---|---|---|---|
| Customer Journey Stage | Awareness & Outreach | ||||||
| Checkout & Payment | |||||||
| Lead Generation & Forms | |||||||
| Upsell/ Retention | |||||||
| Churn Prevention | |||||||
| Support | Dedicated Customer Success | ||||||
| Estimated Onboarding Time | 1 Month | 1 Month | 3 Weeks | 1.5 Months | 3 Weeks | 1.5 Months | |
| Admin Dashboard | |||||||
| Price | Setup Fee | ||||||
| Monthly Fee | |||||||
| Performance & Usage-Based Fees | |||||||

Events
Join our regular webinars and events to learn the latest in digital marketing and chatbot strategies.
- Register Now
![[Available until 4/15] Full archive streaming has begun for the Spring 2026 Online Conference, "Secrets of Contact Center Operations": 20 Leading Companies Share Their Success Stories](https://cdn.sanity.io/images/cq2mc10e/production/4d1dd741af1d0b686057ffa5c5bfe67008df054c-1600x900.jpg)
Free Seminar[Available until 4/15] Full archive streaming has begun for the Spring 2026 Online Conference, "Secrets of Contact Center Operations": 20 Leading Companies Share Their Success StoriesMarch 30, 2026 (Mon) 9:00 a.m. – April 15, 2026 (Wed) 11:59 p.m.
- Closed

Free SeminarSecrets of Contact Center Management: Success Stories from 20 Leading Companies – Online Conference Spring 20262026/03/11 09:30–17:05
- Closed

Free seminarAI × Self-Service Forum: Transforming Contact Centers Beyond Mere Operational Efficiency2026/01/20 10:00–15:55



