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BOTCHANKeeper

Turn Cancellations into Retention Opportunities

Seamlessly automate win-back flows to

protect your bottom line

and reduce churn costs.

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PROBLEMWhy BOTCHANKeeper?

Stop churn before it happens with automated, data-driven retention flows tailored to every user’s behavior.

Eliminate manual intervention and scale your operations by automating complex cancellation logic and status updates in real-time.

  • STEP 1

    Capture users the moment they initiate the cancellation flow.

  • STEP 2

    Gather real-time feedback to offer personalized win-back incentives.

  • STEP 3

    Sync data instantly to finalize retention or offboarding.

SOLUTIONBOTCHANKeeperDelivers Results

Reason 1

Identify Churn Drivers & Deploy Instant Recovery
Gain deep visibility into why users leave through frictionless, conversational surveys. Automatically trigger personalized incentives to win back customers in real-time.

Reason 2

Optimize Performance with Data-Driven Insights
Leverage our extensive industry benchmarks to deploy high-converting conversation flows. We don’t just provide a tool; we provide the data-driven strategy needed to maximize retention.

Reason 3

End-to-End Subscription Automation
Remove manual friction by automating complex updates—from delivery skips and frequency adjustments to quantity changes—directly within the chat interface.

Reason 4

Strategic Partnership for Long-Term Growth
Your dedicated Customer Success Manager handles everything from A/B testing to creative optimization, fully committed to driving your CLV to new heights.
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CASE STUDYCase Studies

  • Vitabrid Japan Co., Ltd.

    By implementing a PDCA cycle for content, we visualize issues and improve deterrence rates other than point-based deterrence.

    コールセンターと同じような解約抑止が可能になっています。思わず自身でも抑止されてしまいました。

  • Shin Nihon Seiyaku Co., Ltd.

    Deliver customer experiences tailored to both offline and online channels

    課題に対して素早く改善提案していただけ るので、短期間でPDCAを回すことができ、より効果の出るものにしていくことができます。

  • Mirai Corporation

    Create engaging conversations with customers: how chat platforms elevate your brand value

    BOTCHANを通したお客様とのコミュニケーションで満足度が向上し、継続率も高まりました。

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COMPAREWhy BOTCHAN Stands Out

BOTCHANKeeperCompany ACompany B
Automatic Cancellation Target Judgment◎Available×Not Offered×Not Offered
Cancellation Process/Course Change AutomationPlease inquire for details. We can also provide comparison information with other companies.
Supported Shopping Carts◎Available for All Carts*¹○Specified 5 Carts Only◎Available for All Carts*¹
Installation Method◎Tag Installation、LINE LIFE、QR Code / URL
Guidance Using IVR and SMS		○LINE○Tag Installation (Website)
Scenario/Banner Creation & Improvement◎Freeー○Paid
Related Services ProvidedMarketing Funnel
Acquisition - Understanding - Purchase - Retention - Cancellation		◎BOTCHAN Engagement（Understanding)
BOTCHAN Payment（Purchase)
BOTCHAN AI（Understanding〜Cancellation)		○Retention Solution○Purchase Solution

Research conducted by us as of September 2022
1. Please inquire regarding implementation track record.

PRICEPricing

Find the perfect plan for your business. Download our comprehensive pricing guide to explore features and get a custom quote tailored to your needs.

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FLOWGetting Started

  • STEP1

    Strategy

    We begin with a discovery session to align on your retention goals and simulate your potential ROI.

  • STEP2

    Onboarding

    Once we align on strategy, we finalize the partnership and introduce your dedicated team to set the foundation for a successful rollout.

  • STEP3

    Build

    Our team configures your custom conversation flows and win-back logic tailored to your brand.

  • STEP4

    QA & Testing

    We conduct rigorous end-to-end testing to ensure seamless cart integration and flawless automated workflows.

  • STEP5

    Launch

    Simply embed the tag on your site to start recovering revenue and reducing churn.

BOTCHANKeepervs.
Other BOTCHAN Solutions

Product feature and fee comparison
BOTCHANPaymentBOTCHANEFOBOTCHANEngagementBOTCHANKeeperBOTCHANAIBOTCHANAICALL
Customer
Journey
Stage		Awareness & Outreach
Not specifiedNot specifiedSupportedNot specifiedSupportedSupported
Checkout & PaymentSupportedNot specifiedNot specifiedNot specifiedNot specifiedSupported
Lead Generation & Forms
Not specifiedSupportedNot specifiedNot specifiedNot specifiedSupported
Upsell/
Retention		Not specifiedNot specifiedNot specifiedNot specifiedSupportedSupported
Churn PreventionNot specifiedNot specifiedNot specifiedSupportedSupportedSupported
SupportDedicated Customer Success
SupportedSupportedSupportedSupportedSupportedSupported
Estimated Onboarding Time
1 Month1 Month3 Weeks1.5 Months3 Weeks1.5 Months
Admin DashboardSupportedSupportedNot specifiedSupportedSupportedSupported
PriceSetup FeeFee category listedFee category listedNot specifiedFee category listedFee category listedFee category listed
Monthly FeeNot specifiedNot specifiedFee category listedFee category listedFee category listedFee category listed
Performance &
Usage-Based Fees		Fee category listedFee category listedFee category listedFee category listedFee category listedFee category listed
Awareness & Acquisition
Nurturing
engagement
BOTCHAN
Engagement
Conversion & Purchase
payments
BOTCHANPaymentBOTCHANEFO
Retention
relation
On Hold
Churn Prevention
keeper
BOTCHAN
Keeper
BOTCHANAI
BOTCHANAICALL
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