BOTCHANAI
Support with Enterprise-Grade GenAI
Automate with a secure AI trained on your proprietary data.
Deliver instant resolutions 24/7.
Get Product Guide
PROBLEMWhy BOTCHANAI?
Bridge the gap between cost-cutting and customer satisfaction. BOTCHAN AI leverages your unique business data through Azure OpenAI to deliver hyper-personalized support while maintaining the highest standards of data security.
- STEP 1

Trigger intelligent pop-ups to assist users before they ask.

- STEP 2

Resolve high-volume inquiries instantly without human intervention.

- STEP 3

Achieve fluid, context-aware conversations that feel truly human.
SOLUTIONBOTCHANAIDelivers Results
Reason 1
- Omni-channel UX Integration
- Seamlessly deploy AI across Web, LINE, and IVR with intelligent human hand-off.

Reason 2
- Proprietary RAG Technology
- Utilize your company’s specific data and our expert prompt-tuning to create a high-precision digital concierge.

Reason 3
- VoC Intelligence
- Transform raw chat data into a structured "Voice of Customer" map to drive product and marketing strategy.

Reason 4
- Azure-Backed Security
- Deploy with confidence using Enterprise-grade encryption and privacy protocols via Azure OpenAI.

CASE STUDYCase Studies


BULK HOMME Inc.
We increased customers’ ability to resolve issues on their own, improved customer satisfaction, and as a result boosted profitability.
Wevnal is a trustworthy partner, and our collaboration with their team has proven extremely beneficial.


Pharma Mirai Co., Ltd.
We successfully unified the previously separate operating procedures of each company into a single standard.
BOTCHAN AI has become an indispensable bridge linking our stores with headquarters.
PRICEPricing
Find the perfect plan for your business.
Download our comprehensive pricing guide
to explore features and get a custom quote tailored to your needs.
FLOWGetting Started
- STEP1
Strategy
STEP1Strategy
We identify your highest-impact use cases and define the KPIs for your AI-driven customer experience.
- STEP1
- STEP2
Onboarding
STEP2Onboarding
Once the scope is finalized, our team gathers your proprietary data and knowledge base to begin the setup.
- STEP2
- STEP3
Training
STEP3Training
We configure a chatbot using a secure GenAI model with Azure OpenAI, fine-tuning responses based on your unique company data.
- STEP3
- STEP4
QA & Testing
STEP4QA & Testing
We conduct rigorous QA across multiple safety and accuracy benchmarks to ensure human-level response quality.
- STEP4
- STEP5
Launch
STEP5Launch
Launch your AI concierge instantly by embedding a simple tag. Start automating support and scaling your operations.
- STEP5
BOTCHANAIvs.
Other BOTCHAN Solutions
| BOTCHANPayment | BOTCHANEFO | BOTCHANEngagement | BOTCHANKeeper | BOTCHANAI | BOTCHANAICALL | ||
|---|---|---|---|---|---|---|---|
| Customer Journey Stage | Awareness & Outreach | Not specified | Not specified | Supported | Not specified | Supported | Supported |
| Checkout & Payment | Supported | Not specified | Not specified | Not specified | Not specified | Supported | |
| Lead Generation & Forms | Not specified | Supported | Not specified | Not specified | Not specified | Supported | |
| Upsell/ Retention | Not specified | Not specified | Not specified | Not specified | Supported | Supported | |
| Churn Prevention | Not specified | Not specified | Not specified | Supported | Supported | Supported | |
| Support | Dedicated Customer Success | Supported | Supported | Supported | Supported | Supported | Supported |
| Estimated Onboarding Time | 1 Month | 1 Month | 3 Weeks | 1.5 Months | 3 Weeks | 1.5 Months | |
| Admin Dashboard | Supported | Supported | Not specified | Supported | Supported | Supported | |
| Price | Setup Fee | Fee category listed | Fee category listed | Not specified | Fee category listed | Fee category listed | Fee category listed |
| Monthly Fee | Not specified | Not specified | Fee category listed | Fee category listed | Fee category listed | Fee category listed | |
| Performance & Usage-Based Fees | Fee category listed | Fee category listed | Fee category listed | Fee category listed | Fee category listed | Fee category listed | |

Events
Join our regular webinars and events to learn the latest in digital marketing and chatbot strategies.
- Closed

Free WebinarCOMMERCE INSIGHT: Taking E-commerce to the Next LevelTuesday, September 15 | 12:00 PM – 5:20 PM
- Closed
![[Archive Available: Aug 6 - Sep 5] Nikkei Messe Premium Conference Series "Voice Communication Strategies in the Era of AI Agents" (Held on Jul 28)](https://cdn.sanity.io/images/cq2mc10e/production/fee06529d097224ec0dbd18c83ffdb651b63ff53-1000x562.jpg)
Free Webinar[Archive Available: Aug 6 - Sep 5] Nikkei Messe Premium Conference Series "Voice Communication Strategies in the Era of AI Agents" (Held on Jul 28)Thursday, August 6 – Saturday, September 5, 2026
- Closed

Free WebinarVoice Communication Strategies in the Age of AI Agents — Balancing CX Optimization and Compliance Enhancement —7月28日(火)13:00~17:00



