Events
- Free Seminar[Available until 4/15] Full archive streaming has begun for the Spring 2026 Online Conference, "Secrets of Contact Center Operations": 20 Leading Companies Share Their Success Stories
- March 30, 2026 (Mon) 9:00 a.m. – April 15, 2026 (Wed) 11:59 p.m.
- Co-Sponsored
- Free SeminarSecrets of Contact Center Management: Success Stories from 20 Leading Companies – Online Conference Spring 2026
- 2026/03/11 09:30–17:05
- Registration Closed
- Free seminarAI × Self-Service Forum: Transforming Contact Centers Beyond Mere Operational Efficiency
- 2026/01/20 10:00–15:55
- Registration Closed
- Free SeminarHow Will AI Transform Contact Centers? Building Self-Service Mechanisms That Go Beyond Operational Efficiency – The Cutting Edge of AI × Knowledge Management for Reducing Inquiries and Enhancing CX –
- November 4, 2025, 10:00–15:55, held online
- Registration Closed
- Free seminarHow to Use AI to Streamline Call Center Operations and Enhance Customer Experience
- 2025-08-07
- Registration Closed
- Free seminarGenerative AI × 5 Digital Initiatives: Explaining the 5 Key Areas for Delivering Results, from Service Development to Data Analysis
- 2025-07-01 13:00–15:00 Online event
- Registration Closed
- Free seminarReal cases from competitors: Customer support strategies for the generative AI era
- 2025-03-13 12:00–13:00 Online Event
- Registration Closed
- Free seminarTransform your promotional operations with generative AI: A thorough guide to practical use cases and strategies for organization-wide adoption
- January 21, 2025, 13:00–15:30, held online
- Registration Closed
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