Web Agent: Grow your top line with comfortable
experiences that understand intent
Nudge visitors who hesitate to sign up,
and offer better options the moment churn signals appear.
Web Agent client list
- バイク王
- やる気スイッチグループ
- 第一三共
- DIOクリニック
- ダスキン
- 共立メンテナンス
- NR
- SHE
Stress-free conversations for
a smooth customer experience
Comfortable AI chat
Reads intent from the entry point and past conversations to serve every visitor without friction.
Friction-free forms
Adapts answer formats to what has been entered, finds drop-off points and keeps the form easy to complete.
Offers that read churn intent
Works through the reason for cancelling together and proposes a better, win-win alternative.
An AI that remembers stays close to each customer
and guides them to the next action
Here are three use cases that deliver the right service for each customer's situation.
USE CASE01
Ask, go back, and buy right there
USE CASE02
Anticipate intent and guide customers to the next action
USE CASE03
Follow customer insight and call up the right channel
Why companies choose the Web Agent
Reason 1
Performance-based, committed to your business
A team with deep web customer-service expertise commits to your results. With performance-based pricing you can improve form completion, run AI chat and prevent churn while keeping the risk of adoption to a minimum.
Reason 2
Hands-on support from a dedicated team
A team with deep web customer-service expertise works alongside you. We don't stop at providing a tool — we give you the support it takes to turn it into results.
Reason 3
Proven across industries
Drawing on know-how from supporting more than 800 companies in beauty, health foods, clinics, education, infrastructure, finance, e-commerce and more, we propose the moves that fit your industry best.
01Daiichi Sankyo Healthcare Direct
Repeated improvement tests lifted CVR to more than 2x the same month last year
Direct Marketing Dept. Over the past six months we teamed up with the BOTCHAN crew, running tests weekly — twice a week at busy times. Despite December, the toughest season for this product, CVR grew to more than twice the level of the same month last year.
02Sompo Direct
A 110% CVR improvement with no system rework
Marketing Dept. We layered a chat-style UI over the existing form without touching it. AB tests failed to beat the old form for about a month, but after repeated tweaks we clearly overtook it in early December — post-launch CVR stood at 110 on a GA before/after basis.
03BikeO & Company
Conversation tuning lifted the AI-sourced CV share up to 3x
Media Marketing Group We trained BOTCHAN on roughly 800 owned-media articles for stable conversation quality from day one. Fortnightly reviews drove more than 10 conversation improvements in six months: the AI-sourced CV share, 2–3% a month in January, recently grew to 7–10%.
Direct Marketing Dept.
Marketing Dept.
Media Marketing GroupCase studies
Personalized service is producing results
Regain brand / EC
Real value comes from continuously implementing improvements: achieved double last year’s CVR through ongoing PDCA operations.
- #Web接客エージェント
- #EC
- #CVR Improvement
Adult Automobile Insurance / Finance
"More Than a Vendor, a True Partner": How EFO Helped Overcome the "System Modification Barrier" in the Financial Industry
- #Web接客エージェント
- #Finance
- #CVR Improvement
Bike King / Purchasing
Share of Conversions via AI Bot Triples: How Bike king & Company Uses “BOTCHAN AI” to Support Both Selling and Buying
- #Web接客エージェント
- #Purchasing
- #Sales Automation
Getting started
- STEP 1
Hearing & proposal
- Review of current issues
- Competitor & industry analysis
- Proposal of the best plan
- STEP 2
Scenario design & production
- Scenario design
- Creative production
- API and other integrations
- STEP 3
Tag setup & testing
- Tag issuance
- Functional & quality testing
- Support with tag installation
- STEP 4
Launch
- Go live
- Early performance check
- Improvement proposals
- STEP 5
Improvement & growth
- Data analysis
- Scenario A/B testing
- Planning & rollout of new initiatives
Pricing
We quote the plan that best fits
your requirements.
Feel free to get in touch to start.
