Messaging Agent: Analyze customer behavior and lift conversions
with communication that gets there first
Detects the behavior of form abandoners and dormant customers,
then chooses the best channel, such as LINE or phone, and reaches out automatically.
Messaging Agent client list
- ダスキン
- HITOWA GROUP
- 買取王子
- LOIVE
- NUROモバイル
- おとなの自動車保険
- 朝日新聞社
- ウォータースタンド
- ZOFF
AI designs personalized outreach
and turns each customer's moment into a conversion
Understand behavior
Detects signals such as page views, form input and drop-offs in customer behavior data.
AI plans the approach
Designs the next communication each customer needs, based on their situation.
Deliver the right way
Chooses the best channel among LINE, phone, SMS and email.
On to deals & sign-ups
Catches the customer's moment in a natural conversation and supports decisions to consult, book or buy.
We read behavioral data and practice
an approach tailored to each customer
Based on accumulated behavior and conversation data, AI decides the next move
and reaches each customer through the best channel at the best time.
USE CASE01
Learn the best approach from past behavior and conversations
USE CASE02
Reach each customer through the channel that fits
USE CASE03
Tune the first message to the visitor's intent
Why companies choose the Messaging Agent
Reason 1
Performance-based, committed to your business
Only conversions that come through the BOTCHAN Messaging Agent are subject to performance fees, so you can work on lifting conversions while keeping the risk of adoption to a minimum.
Reason 2
Hands-on support from a dedicated team
A team with deep customer-engagement expertise continuously helps improve results. We don't stop at providing a tool — we stay alongside you until it delivers.
Reason 3
Proven across industries
Drawing on know-how from supporting more than 800 companies in beauty, health foods, clinics, education, infrastructure, finance, e-commerce and more, we propose the moves that fit your industry best.
01NURO Mobile
Segmented delivery and steady tuning grew CVs up to about 28.8x
Direct Marketing Dept. We started with no LINE track record at all. Segment-by-segment delivery tuned to each situation — campaign traffic, dormant users and more — grew CVs to about 28.8x the first month at the maximum.
02The Asahi Shimbun Company
LINE nurturing grew CVs to about 5.5x the weakest campaign
AsaDigital Business Center, Strategy Dept. What began as a PoC of LINE nurturing lifted post-friend-add CVR about 3.8x. In the latest campaign, combined with a discount, CVs grew to about 5.5x the weakest round.
03Sompo Direct
LINE follow-up of form abandoners grew CVs about 3x the first month
Marketing Dept. We followed up form abandoners on LINE, timing outreach so customers never miss their renewal. In month two PVCVR improved 1.22x, and LINE-sourced CVs grew to about 3x the first month — more than 1,000 additional CVs.
Direct Marketing Dept.
AsaDigital Business Center, Strategy Dept.
Marketing Dept.Case studies
Personalized communication is producing results
NURO Mobile / Telecoms
Multi-segment targeting and rapid PDCA cycles increased conversions by up to 28.8 times compared with the first month after implementation.
- #MAエージェント
- #Telecoms
- #LP CVR Improvement
- #CVR Improvement
- #Client Retention
The Asahi Shimbun (Digital Edition) /
CVs 5.5x and post-friend-add CVR up 3.8x: The complete picture of a LINE nurturing strategy that didn’t end as just a PoC
- #MAエージェント
- #CVR Improvement
- #LP CVR Improvement
- #Client Retention
Auto Insurance for Adults / Finance
Don’t miss new customer acquisition opportunities! Conversions via LINE initiatives tripled in two months
- #MAエージェント
- #Finance
- #Client Retention
- #CVR Improvement
Getting started
- STEP 1
Hearing & proposal
- Review of current issues
- Competitor & industry analysis
- Proposal of the best plan
- STEP 2
Scenario design & production
- Diagnosis scenario design
- Creative production
- LINE rich menu setup
- STEP 3
Tag setup & testing
- Tag issuance
- Functional & quality testing
- Support with tag installation
- STEP 4
Launch
- Go live
- Early performance check
- Improvement proposals
- STEP 5
Improvement & growth
- Data analysis
- Scenario A/B testing
- Planning & rollout of new initiatives
Pricing
We quote the plan that best fits
your requirements.
Feel free to get in touch to start.
