Our generative AI chatbot “BOTCHAN AI” was featured as a use case in a press release issued by OKWAVE, Inc., the operator of the Q&A community site “OKWAVE.”
“BOTCHAN AI” has been implemented on OKWAVE’s fiber-optic internet Q&A page as a system that automatically responds to user inquiries, and is being utilized as an initiative to support users in choosing an internet service during the spring moving and new life season.
For more details, please see below.
https://okwave.co.jp/news/press/12204/
What is “BOTCHAN AI”?
"BOTCHAN AI" combines corporate content and customer service knowledge with generative AI to provide attentive, online customer support 24 hours a day, 365 days a year.
By visualizing and analyzing customer interaction data, it uncovers customer insights that can be leveraged in marketing initiatives to drive increased sales.
Service site:https://botchan.chat/product/ai
Company Info
Company Name：wevnal inc.
Head Office：1-23-23 Ebisu Square Floor #7, Ebisu, Shibuya District, Tokyo
Chief Executive Officer：Hirobumi Isoyama
Industry：BX（Brand Experience）,Development of the platform「BOTCHAN」
Founded in：April 2011
