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Our telephone AI agent BOTCHAN AICALL was featured on the information program “BREAK TIMES,” which is currently being broadcast on digital signage in office building smoking areas.
In the program, we provide a clear explanation of how “BOTCHAN AICALL” addresses the challenges of inbound calls and delivers high-quality customer support 24 hours a day, 365 days a year. During brief moments of downtime in the smoking area—a space for refreshment—please take a moment to discover our latest solutions.
Regarding the broadcast footage of the program
The videos actually broadcast on “BREAK TIMES” are also available on YouTube. Please view them from the link below.
【wevnal】AI that solves the “three barriers” of call centers
What is “BOTCHAN AICALL”?
"BOTCHAN AICALL" is a telephone AI agent that faithfully reproduces the response skills of experienced operators using generative AI and integrates in real time with core systems (such as CRM and ERP) to automate inbound calls 24 hours a day, 365 days a year. In addition to resolving labor shortages and reducing training costs, it delivers a dramatic improvement in customer experience (CX) through natural, flexible conversations that eliminate customer wait times.
What is the information program “BREAK TIMES”?
"BREAK TIMES" is an information program broadcast within "BREAK," a digital signage media installed in smoking areas of office buildings and other facilities. Focusing on themes such as work, lifestyle, and the latest trends, it is developed as content that offers business professionals new discoveries and insights.
- Details about “BREAK TIMES”: https://prtimes.jp/main/html/rd/p/000000300.000041209.html
