In July 2026, wevnal Co., Ltd., provider of the BOTCHAN series, joined the Japan Direct Marketing Association (JADMA) as an associate member.
As the mail-order and e-commerce markets continue to expand, businesses are increasingly expected to ensure sound operations and improve the quality of their customer service. We support JADMA’s principles and will deepen our understanding of industry trends and self-regulatory standards, enabling us to make an even greater contribution to helping our clients enhance their customer experience through “BOTCHAN AICALL,” “BOTCHAN Engagement,” and “BOTCHAN EFO.”
We will continue to incorporate insights gained through seminars and interactions with member companies into our service development, with the aim of creating a product that remains the preferred choice for mail-order and e-commerce businesses.
For more information about the reasons for joining, please see the full press release.
