[Media Coverage] BOTCHAN AICALL Featured in the Japan Distribution Industry Newspaper

Our telephone AI agent, BOTCHAN AICALL, was featured in the contact center special report in the October 29, 2026 issue of the Japan Distribution Industry Newspaper.

Tomoki Morikawa, Head of the AI Agent Business Development Department, discusses a deployment in which AI fully handled approximately 80% of incoming cancellation calls, as well as initiatives that improved the completion rate for telephone orders.

Published articles

Publication: Japan Distribution Industry Newspaper
Publication date: October 29, 2026 (page 9)
Headline: AI Handles Approximately 80% of Incoming Cancellation Calls from Start to Finish

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