Event Overview
The theme is "Customer Relationships Drive the Next Growth."
In the panel discussion, we will welcome guest speakers from Attenir Corporation and Ooshimaya Co., Ltd. to examine how they redefined customer relationships and made critical decisions moving forward—unpacking the decision-making process rather than simply recounting tactical success stories.
This community launched in the summer of 2026 as a hub where EC operators across the Kansai, Kinki, Chugoku, and Tokai regions gather to share knowledge. For this second meetup, we once again aim to create a forum for dialogue that transcends individual company and industry boundaries.
| Date & Time | Wednesday, November 18, 2026, 17:30–20:30 |
| Event Format | In-person format |
| Venue | AP Osaka Chayamachi [8F ABC-MART Umeda Bldg., 1-27 Chayamachi, Kita-ku, Osaka] |
| Admission | Free |
| Target Audience | Operating companies running mail-order or EC businesses *In principle, participation by support companies is kindly restricted. |
| Capacity | 70 (Invitation-only) |
Time Schedule
| Schedule — Wednesday, November 18 | Session Details |
|---|---|
| 17:00-17:30 | Doors Open & Registration |
| 17:40-18:30 | Part 1 | Panel Discussion: Rethinking and Building Customer Relationships in the Multi-Channel Era — Architecting the Next Stage of Growth in the Age of AI |
| 18:35-18:55 | Part 2 | Q&A |
| 19:00-20:30 | Part 3 | Networking Reception |
Recommended for
・Are experiencing limitations or bottlenecks in their current e-commerce infrastructure or operational framework
・Face plateauing e-commerce sales and are looking for their next strategic growth move
・Are grappling with challenges around profitability and cost structures
・Are seeking clear direction on their next strategic steps
Important Notes:
・This is an invitation-only event. Upon reviewing your registration details, we will contact you regarding your participation status.
・Please note that registrations from competitors of the host companies, support companies (agencies/vendors), sole proprietors, freelancers, or students may be declined.
We sincerely look forward to welcoming you.
【Organizer】
SUPER STUDIO Inc.
【Co-hosts】
Hakuhodo CONTACT & LOGISTICS Inc.／Recustomer.inc／inglewood Co., Ltd.／wevnal inc.
